ORDERS
HOW DO I PLACE AN ORDER?
You are currently visiting Donata Lifestyle Global Website. Please get in touch with your account manager or contact us.
CAN I ORDER OVER THE PHONE?
We know that purchasing furniture is a big decision, and our teams are ready to guide you through the process. Find your nearest store via ourStore Locations page and connect via email or phone and a member of Donata Lifestyle team will be more than happy to assist you with your order.
CAN I ORDER OEM PROJECTS?
Please Contact via email or phone and a member of Donata Lifestyle team will be more than happy to assist you with your order.
WHAT IS THE MOQ?
It stands for Minimum Order Quantity of a product.
WHAT IS THE AVERAGE LEAD TIME?
Average Lead Times may vary depending on the size and type of order.
CAN I ORDER FABRIC OR FINISH SAMPLES?
Yes! Contact your account manager or order directly via our website log-in.
PRODUCTS
WHERE CAN I FIND DETAILED PRODUCT INFORMATION?
The product dimensions can be found in the description area of each product.
You can also download detailed dimension drawings by clicking on the downloads section of the product when logged in your registered account.
If you require further details, please contact us.
WHERE CAN I SEE YOUR PRODUCTS IN PERSON?
You can visit a Donata Lifestyle Retailer or partner gallery near you. Visit the Store Locations page on the website.
WHERE CAN I FIND INSTALLATION INSTRUCTIONS?
Our installation guide can be found and downloaded on the product page of the website. Please use the search function to find your product. We would like to ensure your products are installed properly so please contact us if you have any further questions.
CAN I CUSTOMIZE PRODUCT?
Donata has a Made To Order program with certain customizations. However, unless the product says it is customizable online, we can not make individual adjustments.